TY - BOOK AU - Wrighton,Scot ED - Carl Vinson Institute of Government. ED - International City/County Management Association. TI - Effective supervisory practices: better results through teamwork SN - 0873261763 (pbk. : alk. paper) AV - JS148 .E34 2005 U1 - 352.66 22 PY - 2005/// CY - Washington, D.C. PB - Published in cooperation with the Carl Vinson Institute of Government, University of Georgia, by the International City/County Management Association KW - Local government KW - Personnel management KW - Local KW - Supervision of employees N1 - Includes bibliographical references and index; The supervisor's job in a changing environment -- Basic supervisory skills -- Supervisory leadership -- Planning work and time -- Organizing for productivity -- Selecting, orienting, and training employees -- Evaluating performance -- Communicating with employees -- Coaching, counseling, and mentoring -- Motivating employees -- Managing change effectively -- Developing and maintaining discipline -- Resolving employee complaints and grievances -- Workplace safety and wellness -- Working with the budget -- Providing quality customer service -- Ethics UR - http://www.loc.gov/catdir/toc/ecip0512/2005013014.html ER -