better results through teamwork Wrighton, Scot. Carl Vinson Institute of Government International City/County Management Association text bibliography dcu Washington, D.C Published in cooperation with the Carl Vinson Institute of Government, University of Georgia, by the International City/County Management Association c2005 2005 4th ed. monographic eng

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vi, 217 p. ill. 22 x 28 cm. The supervisor's job in a changing environment -- Basic supervisory skills -- Supervisory leadership -- Planning work and time -- Organizing for productivity -- Selecting, orienting, and training employees -- Evaluating performance -- Communicating with employees -- Coaching, counseling, and mentoring -- Motivating employees -- Managing change effectively -- Developing and maintaining discipline -- Resolving employee complaints and grievances -- Workplace safety and wellness -- Working with the budget -- Providing quality customer service -- Ethics. edited by Scot Wrighton. Includes bibliographical references and index. Local government Personnel management Supervision of employees JS148 .E34 2005 352.66 E272 0873261763 (pbk. : alk. paper) 2005013014 http://www.loc.gov/catdir/toc/ecip0512/2005013014.html http://www.loc.gov/catdir/toc/ecip0512/2005013014.html DLC 050505 20180707021738.0 289639