Effective supervisory practices  better results through teamwork 
edited by Scot Wrighton. 
 - 4th ed. 
 - Washington, D.C.  Published in cooperation with the Carl Vinson Institute of Government, University of Georgia, by the International City/County Management Association  c2005. 
 - vi, 217 p.  ill.  22 x 28 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>The supervisor's job in a changing environment -- Basic supervisory skills -- Supervisory leadership -- Planning work and time -- Organizing for productivity -- Selecting, orienting, and training employees -- Evaluating performance -- Communicating with employees -- Coaching, counseling, and mentoring -- Motivating employees -- Managing change effectively -- Developing and maintaining discipline -- Resolving employee complaints and grievances -- Workplace safety and wellness -- Working with the budget -- Providing quality customer service -- Ethics. 
<br/><br/><label>ISBN: </label>0873261763 (pbk. : alk. paper) 
<br/><br/><label>LCCN: </label>2005013014 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Local government--Personnel management.<br/>Supervision of employees
<br/><br/><label>LC Class. No.: </label>JS148  / .E34 2005 
<br/><br/><label>Dewey Class. No.: </label>352.66  / E272