Denhardt, Janet Vinzant. <br/><br/>
The new public service  serving, not steering 
Janet V. Denhardt and Robert B. Denhardt. 
 - Expanded ed. 
 - Armonk, N.Y.  M.E. Sharpe  c2007. 
 - xv, 222 p.  24 cm. 
<br/><br/>Includes bibliographical references (p. 197-211) and index. 
<br/><br/>Public administration and the new public management -- The roots of the new public service -- Serve citizens, not customers -- Seek the public interest -- Value citizenship over entrepreneurship -- Think strategically, act democratically -- Recognize that accountability isn't simple -- Serve rather than steer -- Value people, not just productivity -- The new public service in action -- Conclusion. 
<br/><br/><label>ISBN: </label>9780765619983 (cloth : alk. paper) 
<br/><br/><label>LCCN: </label>2006038943 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public administration<br/>Public administration--United States.
<br/><br/><label>LC Class. No.: </label>JF1351  / .D4495 2007 
<br/><br/><label>Dewey Class. No.: </label>351  / D393n