@book{209581,
	author = {Kendall, Kenneth E. and Kendall, Julie E.},
	title = {Systems analysis and design},
	publisher = {Pearson/Prentice Hall},
	year = {c2008.},
	address = {Upper Saddle River, N.J.},
	edition = {7th ed.},
	url = {http://www.loc.gov/catdir/toc/ecip079/2007002228.html}
}