@book{209425,
	author = {Jacobs, F. Robert and Chase, Richard B.,},
	title = {Operations and supply management},
	publisher = {McGraw-Hill},
	year = {2009.},
	series = {The McGraw-Hill/Irwin series},
	address = {Boston},
	edition = {12th ed.},
	note = {ESTE LIBRO INCLUYE UN DISCO}
}