Thill, John V. <br/><br/>
Excellence in business communication 
John V. Thill, Courtland L. Bovée. 
 - 8th ed. 
 - Upper Saddle River, New Jersey  Pearson  c2008 
 - 615 p.  ill.  27cm. 
<br/><br/> Includes bibliographical references and indexes. 
<br/><br/><label>ISBN: </label>9780136157502 0136157505 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Business communication--Case studies.--United States