@book{208559,
	author = {Elkouri, Frank. and Elkouri, Edna Asper. and American Bar Association.},
	title = {How arbitration works},
	publisher = {Bureau of National Affairs},
	year = {c2003.},
	address = {Washington, D.C.},
	edition = {6th ed.},
	note = {"Committee on ADR in Labor and Employment Law, Section of Labor and Employment Law, American Bar Association."}
}