TY - BOOK AU - Friedman,Gary J. AU - Himmelstein,Jack TI - Challenging conflict: mediation through understanding SN - 9781604420524 AV - KF 9084 .F75 2008 U1 - 347.73/9 22 PY - 2008/// CY - Chicago, IL PB - American Bar Association KW - Dispute resolution (Law) KW - United States KW - Mediation KW - Local N1 - Includes bibliographical references; pt. 1. The choice to mediate. Standoff at the ranch: who decides? ; Radix and Argyle: the choice to work through conflict together ; A Holocaust memoir: what it takes to mediate ; Nature preserve: the loop of understanding -- pt. 2. Deepening understanding. The San Francisco Symphony: tapping the impulse to work together ; Standoff at the Ranch: about right and wrong ; A Holocaust memoir: helping the parties deepen their understanding -- pt. 3. Challenges in working together. The publishing case: bringing in the law ; Love, death, and money: to caucus or not to caucus ; The neighbors: positive neutrality -- pt. 4. From understanding to resolution. Radix and Argyle: from interests to options and creating value at the options stage ; It's all about money: evaluating options and testing them against parties' interests ; The stigma of mental illness: seeing "the impossible" as possible ER -