TY - BOOK AU - Silverman,Peter R. ED - American Bar Association. TI - The client's guide to mediation and arbitration: the strategy for winning SN - 9781604420982 AV - KF 9084 .S55 2008 PY - 2008/// CY - Chicago, Ill. PB - American Bar Association KW - Dispute resolution (Law) KW - United States KW - Mediation KW - Local KW - Arbitration and award N1 - Includes index; ADR provisions in contracts -- Winning in mediation -- Winning in arbitration ER -