02570nam a2200325Ia 4500 287632 20181009022715.0 080204s2008 ilu b 000 0 eng 2008004797 9780838909645 (pbk. : alk. paper) (DLC)15167299 (DLC)2008004797 DLC DLC n-us--- Z675.U5 D425 2008 025.52 D459 22 The desk and beyond next generation reference services edited by Sarah K. Steiner and M. Leslie Madden. Chicago Association of College and Research Libraries 2008. ix, 160 p. ill. 23 cm. Includes bibliographical references. What is common about learning commons? : a look at the reference desk in this changing environment / Tim Daniels, Caroline Cason Barratt -- Personalizing the library via research consultations / Iris Jastram and Ann Zawistoski -- Reaching beyond the walls of the library / Brenda L. Johnson and Laurie A. Alexander -- Solution focused reference : counselor librarianship revisited / Ross T. LaBaugh -- Embedded library, embedded librarian : strategies for providing reference services in online courseware / Meredith G. Farkas -- The IM cometh : the future of chat reference / Stephen Francoeur -- Friending our users : social networking and reference services / Cliff Landis -- Preemptive reference : coming out from behind the desk / Brian S. Mathews -- Wikis and collaborative reference services / John Russell -- Get in the game : adapting library services to the needs of gamers / Chad Boeninger -- From desk to Web : creating safety nets in the online library / Jerilyn Veldof -- Be you, be unique : how to create competitive reference services by being strategically different / Jill S. Stover -- Expanding patron services : effectively managing, training, and implementing new reference services / Jennifer Ander and Connie Strittmatter. Academic libraries Reference services United States. Local 48690 Reference librarians Effect of technological innovations on. Local 157763 Library information desks United States. Local 125830 Internet in library reference services United States. Local 115748 Electronic reference services Libraries United States. Local 91216 Reference services (Libraries) Forecasting. Local 157770 Steiner, Sarah K. Local 174224 Madden, M. Leslie. Local 129368 207932 207932 0 0 ddc 0 025_520000000000000_D459 0 evl 332255 10 10 1 2016-05-27 ALA 32.40 423944 0 025.52 D459 80000002360215 2017-05-18 00:00:00 r:287632 6