TY  - BOOK
AU  - Brumley,Rebecca
TI  - The reference librarian's policies, forms, guidelines, and procedures handbook: with CD-ROM
SN  - 1555705693 (alk. paper)
AV  - Z711 .R4444 2006
U1  - 025.52 22
PY  - 2006///
CY  - New York
PB  - Neal-Schuman Publishers
KW  - Library rules and regulations
KW  - Canada
KW  - Case studies
KW  - Local
KW  - United States
KW  - Reference services (Libraries)
KW  - Handbooks, manuals, etc
N1  - Includes bibliographical references and index; The reference department : mission and management -- The reference department : personnel -- Reference collections : selection and evaluation -- Reference services : circulation and interlibrary loan (ILL) of materials -- Reference services : query categories, resources, and assistance offered -- Reference services : in-person patron assistance -- Reference services : virtual reference -- Reference services : children
UR  - http://www.loc.gov/catdir/toc/ecip068/2006003071.html
ER  -