00860nam a2200241Ia 450000100070000000500170000700800410002401000170006502000280008204000180011004200080012805000270013608200180016310000290018124500930021025000120030326000530031530000280036849000460039650400510044265000730049365000520056628721620160527201452.0030311s2003    ne a     bf   001 0 eng    a  2003045312  a0750676019 (alk. paper)  aDLCcDLCdDLC  apcc00aHF5549.5.T7bP434 200300a658.3/1242211 aPhillips, Jack J.2Local10aReturn on investment in training and performance improvement programscJack J. Phillips.  a2nd ed.  aAmsterdamaBostonbButterworth-Heinemanncc2003.  axvii, 375 p.bill.ccm. 0aImproving human performance series2Local  aIncludes bibliographical references and index. 0aEmployeesxTraining ofxEvaluation.vHandbooks, manuals, etc.2Local 0aRate of returnvHandbooks, manuals, etc.2Local