00835nam a2200253Ia 450000100070000000500170000700800410002401000170006501600160008202000150009802400170011303500230013004000350015304200140018805000220020208200220022410000280024624501190027426000540039330000310044750400510047865000310052965000210056028597920181004021916.0050603s2005    onca     b    001 0 eng    a  2005275615  a20059003197  a04708351763 a978470835176  a(OCoLC)ocm57474445  aNLCbengcNLCdOCLCQdC#PdDLC  alccopycat00aHM1126b.F87 200504a303.69bF985c2221 aFurlong, Gary T.2Local14aThe conflict resolution toolboxbmodels & maps for analyzing, diagnosing, and resolving conflictcGary T. Furlong.  aMississauga, Ont.bJ. Wiley & Sons Canadacc2005.  axiii, 256 p.bill.c24 cm.  aIncludes bibliographical references and index. 0aConflict management2Local 0aMediation2Local