Furlong, Gary T. The conflict resolution toolbox models & maps for analyzing, diagnosing, and resolving conflict Gary T. Furlong. - Mississauga, Ont. J. Wiley & Sons Canada c2005. - xiii, 256 p. ill. 24 cm. Includes bibliographical references and index. ISBN: 0470835176 Standard No.: 978470835176 LCCN: 2005275615 Nat. Bib. Agency Control No.: 20059003197 Subjects--Topical Terms: Conflict managementMediation LC Class. No.: HM1126 / .F87 2005 Dewey Class. No.: 303.69 / F985c