Coombs, W. Timothy.

Ongoing crisis communication planning, managing, and responding W. Timothy Coombs. - 2nd ed. - Los Angeles SAGE Publications c2007. - xiii, 209 p. ill. 24 cm.

Includes bibliographical references (p. 179-196) and index.

A need for more crisis management knowledge -- Outline for an ongoing approach to crisis management -- Prevention : finding warning signs -- Taking preventative measures -- Crisis preparation : part I -- Crisis preparation : part II -- Crisis recognition -- Crisis response -- Postcrisis concerns -- Final observations and lessons.

1412949920 (pbk.) 9781412949927 (pbk.)

2006028040

GBA6A5026


Crisis management
Communication in management

HD49 / .C664 2007

658.4056 / C7753o2