a comprehensive resource for managing and operating programs and facilities Bates, Mike 1972- text bibliography ilu Champaign, IL Human Kinetics c2008 2008 2nd ed. monographic eng

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xvii, 381 p. ill. 29 cm. Recognizing the importance of leaders and managers / D. Jane Riddell -- Understanding organizational design / Scott Lewandowski -- Recruiting the best staff for your facility / Kevin Hood -- Training and developing staff / Brenda Abdilla -- Managing staff performance / Bud Rockhill -- Developing a compensation program / Mike Bates -- Marketing your facility / Casey Conrad -- Increasing sales / Karen Woodard Chavez -- Focusing on customer service / Terry Eckmann -- Retaining members through program management / Sandy Coffman -- Generating revenue through profit centers / Cheryl Jones -- Understanding financial management / Mike Bates -- Addressing health and safety concerns / Anthony Abbott and Mike Greenwood -- Maintaining your facility / Mike Greenwood and Anthony Abbott -- Choosing the right equipment / Mike Bates -- Understanding legal and insurance issues / John Wolohan -- Evaluating your operation / Dave Hardy. Mike Bates, editor. Includes bibliographical references and index. Physical fitness centers United States Management Physical fitness Study and teaching United States GV428.5 .H43 2008 613.7068 H4342 2008 9780736062053 (hard cover) 073606205X (hard cover) 2007029345 00114 20160527200904.0 284526