01779nam a2200229Ia 450000100070000000500170000700800410002401000170006502000310008202000280011305000230014108200290016424501280019325000120032126000420033330000310037550400510040650509340045765000640139165000640145570000300151928452620160527200904.000114 s2008 ilua b 001 0 eng  a 2007029345 a9780736062053 (hard cover) a073606205X (hard cover)00aGV428.5b.H43 200800a613.7068bH4342 200822200aHealth fitness managementba comprehensive resource for managing and operating programs and facilitiescMike Bates, editor. a2nd ed. aChampaign, ILbHuman Kineticscc2008. axvii, 381 p.bill.c29 cm. aIncludes bibliographical references and index.0 aRecognizing the importance of leaders and managers / D. Jane Riddell -- Understanding organizational design / Scott Lewandowski -- Recruiting the best staff for your facility / Kevin Hood -- Training and developing staff / Brenda Abdilla -- Managing staff performance / Bud Rockhill -- Developing a compensation program / Mike Bates -- Marketing your facility / Casey Conrad -- Increasing sales / Karen Woodard Chavez -- Focusing on customer service / Terry Eckmann -- Retaining members through program management / Sandy Coffman -- Generating revenue through profit centers / Cheryl Jones -- Understanding financial management / Mike Bates -- Addressing health and safety concerns / Anthony Abbott and Mike Greenwood -- Maintaining your facility / Mike Greenwood and Anthony Abbott -- Choosing the right equipment / Mike Bates -- Understanding legal and insurance issues / John Wolohan -- Evaluating your operation / Dave Hardy. 0aPhysical fitness centerszUnited StatesxManagement.2Local 0aPhysical fitnessxStudy and teachingzUnited States.2Local1 aBates, Miked1972-2Local