Health fitness management a comprehensive resource for managing and operating programs and facilities Mike Bates, editor. - 2nd ed. - Champaign, IL Human Kinetics c2008. - xvii, 381 p. ill. 29 cm.

Includes bibliographical references and index.

Recognizing the importance of leaders and managers / D. Jane Riddell -- Understanding organizational design / Scott Lewandowski -- Recruiting the best staff for your facility / Kevin Hood -- Training and developing staff / Brenda Abdilla -- Managing staff performance / Bud Rockhill -- Developing a compensation program / Mike Bates -- Marketing your facility / Casey Conrad -- Increasing sales / Karen Woodard Chavez -- Focusing on customer service / Terry Eckmann -- Retaining members through program management / Sandy Coffman -- Generating revenue through profit centers / Cheryl Jones -- Understanding financial management / Mike Bates -- Addressing health and safety concerns / Anthony Abbott and Mike Greenwood -- Maintaining your facility / Mike Greenwood and Anthony Abbott -- Choosing the right equipment / Mike Bates -- Understanding legal and insurance issues / John Wolohan -- Evaluating your operation / Dave Hardy.

9780736062053 (hard cover) 073606205X (hard cover)

2007029345


Physical fitness centers--Management.--United States
Physical fitness--Study and teaching--United States.

GV428.5 / .H43 2008

613.7068 / H4342 2008