@book{205216,
	author = {Thomas, Susan J.},
	title = {Using web and paper questionnaires for data-based decision making},
	publisher = {Corwin Press},
	year = {c2004.},
	address = {Thousand Oaks, Calif.},
	url = {http://www.loc.gov/catdir/toc/ecip0411/2003025626.html}
}