@book{205215,
	author = {Fink, Arlene.},
	title = {How to conduct surveys},
	publisher = {Sage Publications},
	year = {c2006.},
	address = {Thousand Oaks},
	edition = {3rd ed.},
	url = {http://www.loc.gov/catdir/toc/ecip057/2005002435.html}
}