TY - BOOK AU - Bopp,Richard E. AU - Smith,Linda C. TI - Reference and information services: an introduction T2 - Library and information science text series SN - 1563086247 (pbk.) AV - Z711 .R443 2001 U1 - 025.52 211 PY - 2001/// CY - Englewood, Colo. PB - Libraries Unlimited KW - Information services KW - Local KW - Reference services (Libraries) N1 - Includes bibliographical references and indexes ER -