00875nam a2200253Ia 4500001000700000003000600007005001700013008004100030010001700071020002200088035002000110050002100130082002800151245010700179250001200286260004900298300003700347490005500384504005300439650003200492650004200524700002800566700002700594284259OCoLC20181009022715.0010330s2001    couab    b    001 0 eng d  a  2001267851  a1563086247 (pbk.)  a(OCoLC)4567814500aZ711b.R443 200100a025.52bR3323 2001221100aReference and information servicesban introductioncgeneral editors, Richard E. Bopp, Linda C. Smith.  a3rd ed.  aEnglewood, Colo.bLibraries Unlimitedc2001.  axxiv, 617 p.bill., mapsc26 cm. 0aLibrary and information science text series2Local  aIncludes bibliographical references and indexes. 0aInformation services2Local 0aReference services (Libraries)2Local1 aBopp, Richard E.2Local1 aSmith, Linda C.2Local