@book{204943,
	author = {Cox, Barbara G. and Koelzer, William},
	title = {Internet marketing in hospitality},
	publisher = {Prentice Hall},
	year = {c2004.},
	series = {Neteffect Series},
	address = {Upper Saddle River, N.J.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/toc/ecip049/2003021913.html}
}