Gutiérrez Pulido, Humberto. <br/><br/>
Calidad total y productividad 
Humberto Gutiérrez Pulido. 
 - 2a ed. 
 - México  McGraw Hill  2005. 
 - xvii, 420 p.  ill., diagrs., graphics, tables  24 cm. 
<br/><br/>Includes bibliography : p. 409-410 and index. 
<br/><br/><label>ISBN: </label>9701048776 9789701048771 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality control.
<br/><br/><label>LC Class. No.: </label>HD62.15  / G87-2005