TY  - BOOK
AU  - Lanceley,Frederick J.
TI  - On-scene guide for crisis negotiators
SN  - 0849314410 (alk. paper)
AV  - HV6595 .L36 2003
U1  - 302.3 21
PY  - 2003///
CY  - Boca Raton, Fla.
PB  - CRC Press
KW  - Hostage negotiations
KW  - Local
KW  - Crisis intervention (Mental health services)
KW  - Suicide
KW  - Prevention
KW  - Negotiation
N1  - Includes index; Preface -- Acknowledgements -- The author -- Chap. 1. The problem in perspective -- Chap. 2. Profiling sieges -- Chap. 3. Crisis states and crisis intervention -- Chap. 4. Active listening -- Chap. 5. Suicide intervention -- Chap. 6. Hostage negotiation -- Chap. 7. Abnormal psychology for crisis negotiators -- Chap. 8. Dialogue and actions -- Chap. 9. Drugs, alcohol, and the negotiation process -- Appendix A. Suicide intervention flow chart -- Appendix B. Interview guide for investigators -- Appendix C. Overview of active listening techniques -- Appendix D. The continuing need for training -- Appendix E. The dangers of manipulating anxiety levels -- Appendix F. The negotiation effort -- Appendix G. The troubled state of crisis management -- Appendix H. A negotiator's view of the incident at Ruby Ridge -- Index
UR  - http://www.loc.gov/catdir/enhancements/fy0646/2003043978-d.html
ER  -