Lanceley, Frederick J. creator text flu Boca Raton, Fla CRC Press c2003 2003 2nd ed. monographic eng

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xiv, 274 p. ill. 25 cm. Preface -- Acknowledgements -- The author -- Chap. 1. The problem in perspective -- Chap. 2. Profiling sieges -- Chap. 3. Crisis states and crisis intervention -- Chap. 4. Active listening -- Chap. 5. Suicide intervention -- Chap. 6. Hostage negotiation -- Chap. 7. Abnormal psychology for crisis negotiators -- Chap. 8. Dialogue and actions -- Chap. 9. Drugs, alcohol, and the negotiation process -- Appendix A. Suicide intervention flow chart -- Appendix B. Interview guide for investigators -- Appendix C. Overview of active listening techniques -- Appendix D. The continuing need for training -- Appendix E. The dangers of manipulating anxiety levels -- Appendix F. The negotiation effort -- Appendix G. The troubled state of crisis management -- Appendix H. A negotiator's view of the incident at Ruby Ridge -- Index. Frederick J. Lanceley. Includes index. Hostage negotiations Crisis intervention (Mental health services) Suicide Prevention Negotiation HV6595 .L36 2003 302.3 L247o2 0849314410 (alk. paper) 2003043978 http://www.loc.gov/catdir/enhancements/fy0646/2003043978-d.html http://www.loc.gov/catdir/enhancements/fy0646/2003043978-d.html 030227 20220311134752.0 283583