On-scene guide for crisis negotiators
Frederick J. Lanceley.
- 2nd ed.
- Boca Raton, Fla. CRC Press c2003.
- xiv, 274 p. ill. 25 cm.
Includes index.
Preface -- Acknowledgements -- The author -- Chap. 1. The problem in perspective -- Chap. 2. Profiling sieges -- Chap. 3. Crisis states and crisis intervention -- Chap. 4. Active listening -- Chap. 5. Suicide intervention -- Chap. 6. Hostage negotiation -- Chap. 7. Abnormal psychology for crisis negotiators -- Chap. 8. Dialogue and actions -- Chap. 9. Drugs, alcohol, and the negotiation process -- Appendix A. Suicide intervention flow chart -- Appendix B. Interview guide for investigators -- Appendix C. Overview of active listening techniques -- Appendix D. The continuing need for training -- Appendix E. The dangers of manipulating anxiety levels -- Appendix F. The negotiation effort -- Appendix G. The troubled state of crisis management -- Appendix H. A negotiator's view of the incident at Ruby Ridge -- Index.
0849314410 (alk. paper)
2003043978
GBA3-X9843
Hostage negotiations Crisis intervention (Mental health services) Suicide--Prevention. Negotiation