@book{203023,
	author = {Cranwell-Ward, Jane. and Abbey, Alyssa},
	title = {Organizational stress},
	publisher = {Palgrave Macmillan},
	year = {2005.},
	address = {Houndmills, Basingstoke, Hampshire},
	url = {http://www.loc.gov/catdir/enhancements/fy0625/2005049812-b.html}
}