TY  - BOOK
AU  - Ladd,Peter D.
TI  - Mediation, conciliation, and emotions: a practitioner's guide for understanding emotions in dispute resolution
SN  - 076183284X (pbk.)
AV  - HM 1126 .L33 2005
U1  - 303.6/9 22
PY  - 2005///
CY  - Lanham, Md.
PB  - University Press of America, Inc.
KW  - Mediation
KW  - United States
KW  - Psychological aspects
KW  - Local
KW  - Dispute resolution (Law)
KW  - Conflict management
KW  - Emotions
N1  - Includes bibliographical references (p. [257]-267) and index
ER  -