Ladd, Peter D. <br/><br/>
Mediation, conciliation, and emotions  a practitioner's guide for understanding emotions in dispute resolution 
Peter D. Ladd. 
 - Lanham, Md.  University Press of America, Inc.  c2005. 
 - xvii, 275 p.  ill.  23 cm. 
<br/><br/>Includes bibliographical references (p. [257]-267) and index. 
<br/><br/><label>ISBN: </label>076183284X (pbk.) 9780761832843 (pbk.) 
<br/><br/><label>LCCN: </label>2005930957 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Mediation--Psychological aspects.--United States<br/>Dispute resolution (Law)--Psychological aspects.--United States<br/>Conflict management--Psychological aspects--United States<br/>Emotions
<br/><br/><label>LC Class. No.: </label>HM 1126  / .L33 2005 
<br/><br/><label>Dewey Class. No.: </label>303.6/9