@book{202732,
	author = {Echterling, Lennis G. and Presbury, Jack H.},
	title = {Crisis intervention},
	publisher = {Pearson/Merrill Prentice Hall},
	year = {c2005.},
	address = {Upper Saddle River, N.J.},
	url = {http://www.loc.gov/catdir/toc/ecip0419/2004014522.html}
}