TY  - BOOK
AU  - Stanton,Nicky
TI  - Mastering communication
T2  - Palgrave master series
SN  - 1403917094 (pbk.)
AV  - P90 .S787 2004
U1  - 302.2 22
PY  - 2004///
CY  - Basingstoke, Hampshire, New York, [S.l.]
PB  - Palgrave Macmillan, Open University
KW  - Communication
KW  - Local
N1  - Includes bibliographical references (p. 412-413) and index
ER  -