Organizational communication in an age of globalization issues, reflections, practices
George Cheney ... [et al.].
- Prospect Heights, Ill. Waveland Press c2004.
- xx, 490 p. ill. 25 cm.
Includes bibliographical references and indexes.
Introduction -- Organizational structure and process -- Rationality, decision making, and (Ab) uses of information -- Culture, subcultures, and organizational socialization -- Communicating identity, individually and collectively -- Connecting through social relationships and networks -- Leadership old and new, direction, coordination, facilitation, and inspiration -- Participations, teams, and democracy at work -- Power and control in organizational life -- Encountering, interpreting, and managing conflict, reconsidering harmony and discord in organizational life -- Organizational change and change-related communication -- Meanings and uses of organizational communication technologies -- Communicating in global and multicultural contexts -- Speaking of ethics and values in organizations -- Analyzing organizational communication.