Marketing Management
Rusell S. Winer.
- 3rd ed.
- NJ Prentice Hall c2007.
- xxv, 481 p. ill. (some col. ) 28 cm.
Includes bibliographical references and index.
Marketing philosophy and strategy -- Marketing and the job of the marketing manager -- A strategic marketing framework -- Analysis for marketing decisions -- Marketing research -- Analyzing consumer behavior -- Organizational buying behavior -- Market structure and competitor analysis -- Marketing decision making -- Product decisions -- New product development -- Pricing -- Communications -- Sales promotion -- Channels of distribution -- Direct channels of distribution: personal selling and direct marketing -- Customer relationship management -- Strategies for service markets.