@book{200995,
	author = {Cooley, John W. and American Bar Association.},
	title = {Creative problem solver's handbook for negotiators and mediators},
	publisher = {American Bar Association Section of Dispute Resolution, with the generous support of the Association for Conflict Resolution},
	year = {c2005-},
	address = {Washington, D.C.},
	note = {"With the generous support of the Association for Conflict Resolution."}
}