@book{200232,
	author = {James, Richard K. and Gilliland, Burl E.},
	title = {Crisis intervention strategies},
	publisher = {Thomson Brooks/Cole},
	year = {c2005.},
	address = {Belmont, CA},
	edition = {5th ed.},
	note = {Prev. eds. cataloged under: Gilliland, Burl E.}
}