TY  - BOOK
AU  - Rodríguez Briz,Fernanda
TI  - Los servicios de referencia virtual: surgimiento, desarrollo y perspectivas a futuro
SN  - 9872207429
PY  - 2005///
CY  - Buenos Aires
PB  - Alfagrama
KW  - Electronic reference services Libraries
KW  - Local
KW  - Internet in library reference services
KW  - Reference services (Libraries)
KW  - Information technology
N1  - Includes bibliographical references (p. 143-156)
ER  -