TY - BOOK AU - Evans,D.R. TI - Essential interviewing: a programmed approach to effective communication SN - 0534558488 AV - BF637.I5 E87 2004 U1 - 158.3 PY - 2004/// CY - Australia, Belmont, CA PB - Thomson-Brooks/Cole KW - Interviewing KW - Programmed instruction KW - Local KW - Interpersonal communication N1 - "Silver Anniversary Edition"--Cover; Includes bibliographical references (p. [289]) and index ER -