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  <titleInfo>
    <nonSort>The </nonSort>
    <title>case manager's handbook</title>
  </titleInfo>
  <name type="personal">
    <namePart>Mullahy, Catherine M.</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <name type="personal">
    <namePart>Jensen, Deborah K.</namePart>
  </name>
  <typeOfResource>text</typeOfResource>
  <genre authority="marc">bibliography</genre>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">mau</placeTerm>
    </place>
    <place>
      <placeTerm type="text">Sudbury, Mass</placeTerm>
    </place>
    <publisher>Jones and Bartlett</publisher>
    <dateIssued>c2004</dateIssued>
    <dateIssued encoding="marc">2004</dateIssued>
    <edition>3rd ed.</edition>
    <issuance>monographic</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
  </language>
  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xxii, 751 p. 23 cm.</extent>
  </physicalDescription>
  <tableOfContents>The case manager as catalyst, problem solver, educator -- The case manager's universe -- Insurance providers and Administrators -- Insurance lines and health benefit plans -- Legal and ethical responsibilities of the case management profession -- Ethical responsibilities of the case management profession -- HIPAA: the health insurance portability and accountability act -- Communications -- The case management work format and process -- Integrated case management: preadmission, concurrent review, utilization review, disease management, and case management -- Working effectively with claims departments: case managers in consulting roles -- Financial and quality assurance reporting -- Managing a case management department: your role as department head or independent case manager -- Case manager credentialing -- Cultural issues -- Behavioral health -- Dying in America -- Industry directions -- Care at home -- Managing a long-term case -- Techniques for AIDS cases -- Public sector case management -- Cases in profile.</tableOfContents>
  <note type="statement of responsibility">Catherine M. Mullahy, with Deborah K. Jensen.</note>
  <note>Includes bibliographical references (p. 690-693) and index.</note>
  <note>Issued also on CD-ROM format.</note>
  <subject authority="lcsh">
    <topic>Hospitals</topic>
    <topic>Case management services</topic>
    <topic>Handbooks, manuals, etc</topic>
  </subject>
  <subject authority="mesh">
    <topic>Case Management</topic>
  </subject>
  <classification authority="lcc">RA975.5.C36 M85 2004</classification>
  <classification authority="ddc" edition="22">362.11 M9581c3</classification>
  <classification authority="nlm">2004 C-505</classification>
  <classification authority="nlm">WX 162 M958ca 2004</classification>
  <identifier type="isbn">0763731889 (hardcover)</identifier>
  <identifier type="lccn">2003017850</identifier>
  <identifier type="uri">http://www.loc.gov/catdir/toc/ecip047/2003017850.html</identifier>
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    <recordCreationDate encoding="marc">030807</recordCreationDate>
    <recordChangeDate encoding="iso8601">20160527195338.0</recordChangeDate>
    <recordIdentifier source="OCoLC">277784</recordIdentifier>
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