02095nam a2200313Ia 4500001000700000003000600007005001700013008004100030010001700071020002700088040003500115042000800150050002600158060001500184060002400199082002400223100003300247245007900280250001200359260004700371300002500418504006400443505103200507530003401539650007401573650002701647700003001674856007701704277784OCoLC20160527195338.0030807s2004    mau      bf   001 0 eng    a  2003017850  a0763731889 (hardcover)  aDNLM/DLCcDLCdYDXdNLMdBAKER  apcc00aRA975.5.C36bM85 200400a2004 C-50510aWX 162bM958ca 200400a362.11bM9581c32221 aMullahy, Catherine M.2Local14aThe case manager's handbookcCatherine M. Mullahy, with Deborah K. Jensen.  a3rd ed.  aSudbury, Mass.bJones and Bartlettcc2004.  axxii, 751 p.c23 cm.  aIncludes bibliographical references (p. 690-693) and index.0 aThe case manager as catalyst, problem solver, educator -- The case manager's universe -- Insurance providers and Administrators -- Insurance lines and health benefit plans -- Legal and ethical responsibilities of the case management profession -- Ethical responsibilities of the case management profession -- HIPAA: the health insurance portability and accountability act -- Communications -- The case management work format and process -- Integrated case management: preadmission, concurrent review, utilization review, disease management, and case management -- Working effectively with claims departments: case managers in consulting roles -- Financial and quality assurance reporting -- Managing a case management department: your role as department head or independent case manager -- Case manager credentialing -- Cultural issues -- Behavioral health -- Dying in America -- Industry directions -- Care at home -- Managing a long-term case -- Techniques for AIDS cases -- Public sector case management -- Cases in profile.  aIssued also on CD-ROM format. 0aHospitalsxCase management services.vHandbooks, manuals, etc.2Local12aCase Management2Local1 aJensen, Deborah K.2Local413Table of contentsuhttp://www.loc.gov/catdir/toc/ecip047/2003017850.html