The case manager's handbook
Catherine M. Mullahy, with Deborah K. Jensen.
- 3rd ed.
- Sudbury, Mass. Jones and Bartlett c2004.
- xxii, 751 p. 23 cm.
Includes bibliographical references (p. 690-693) and index.
The case manager as catalyst, problem solver, educator -- The case manager's universe -- Insurance providers and Administrators -- Insurance lines and health benefit plans -- Legal and ethical responsibilities of the case management profession -- Ethical responsibilities of the case management profession -- HIPAA: the health insurance portability and accountability act -- Communications -- The case management work format and process -- Integrated case management: preadmission, concurrent review, utilization review, disease management, and case management -- Working effectively with claims departments: case managers in consulting roles -- Financial and quality assurance reporting -- Managing a case management department: your role as department head or independent case manager -- Case manager credentialing -- Cultural issues -- Behavioral health -- Dying in America -- Industry directions -- Care at home -- Managing a long-term case -- Techniques for AIDS cases -- Public sector case management -- Cases in profile.
0763731889 (hardcover)
2003017850
Hospitals--Case management services.--Handbooks, manuals, etc. Case Management