@book{199553,
	author = {Mullahy, Catherine M. and Jensen, Deborah K.},
	title = {The case manager's handbook},
	publisher = {Jones and Bartlett},
	year = {c2004.},
	address = {Sudbury, Mass.},
	edition = {3rd ed.},
	url = {http://www.loc.gov/catdir/toc/ecip047/2003017850.html}
}