a guide to getting your expertise used Block, Peter. creator text bibliography cau San Francisco Jossey-Bass/Pfeiffer c2000 2000 2nd ed. monographic eng

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xxvii, 371 p. ill. 24 cm. A consultant by any other name -- Techniques are not enough -- Flawless consulting -- Contracting overview -- The contracting meeting -- The agonies of contracting -- The internal consultant -- Understanding resistance -- Dealing with resistance -- From diagnosis to discovery -- Getting the data -- Whole-system discovery -- Preparing for feedback -- Managing the feedback meeting -- Implementation -- Strategies for engagement -- Some tools for engagement -- Ethics and the shadow side of consulting -- The heart of the matter -- Another checklist you can use. Peter Block ; illustrated by Janis Nowlan. Includes bibliographical references (p. 368-370). Business consultants Consultoria estatística Organization and administration Popular Works Consultants Popular Works HD69.C6 B57 2000 0787948039 (acid-free paper) 99006430 http://www.loc.gov/catdir/bios/wiley043/99006430.html http://www.loc.gov/catdir/description/wiley036/99006430.html http://www.loc.gov/catdir/toc/onix07/99006430.html http://www.loc.gov/catdir/bios/wiley043/99006430.html http://www.loc.gov/catdir/description/wiley036/99006430.html http://www.loc.gov/catdir/toc/onix07/99006430.html DLC 990427 20160527195257.0 277422