02151nam a2200301Ia 4500 275953 OCoLC 20200204102304.0 041022s2006 njua b 000 0 eng 2004060052 0131700758 (pbk.) DLC DLC YDX CCS BAKER pcc n-us--- PUXA TX911.5 .C37 2006 647.94/071/073 22 647.94071 C3382 Cases in hospitality and tourism management edited by Robert M. O'Halloran, Ken Jarvis, Amy Allen-Chabot. Upper Saddle River, N.J. Pearson/Prentice Hall c2006. ix, 117 p. ill. 24 cm. Includes bibliographical references. Menu extensions in a fast food operation -- The waitress with a nose ring -- Menu changes resulting from food delivery shortages -- The case of the excessively busy line cook -- The redesign of a school cafeteria -- The employee whose personal habits defy sanitation guidelines -- Marketing ingenuity and product development -- Vending opportunities -- The buses are coming! A management planning case study -- Rebidding the contract -- Leadership expectations at the Benson Hotel -- Labor productivity: a hotel case study -- Partnership marketing: the Forte Hotels exemplar -- Hotel recruitment in a rural environment: making lemonade from lemons -- Franchise services evaluation -- The Madison Hotel in Memphis: a case study in the creation and development of a boutique hotel -- A fresh start at the Rainbow Golf Resort -- Blue Thistle Country Club -- Work morale and motivation -- The Adirondacks: human and nature tourism partnership -- Developing Jordanian tourism products and services -- Mount Evans scenic byway: is it being loved to death? Or is this a business opportunity? -- Border tourism synergies in the north country: New York and Quebec. Hospitality industry Study and teaching United States. Local 112472 O'Halloran, Robert M. Local 144607 Allen-Chabot, Amy, 1958- Local 51094 Jarvis, Ken. Local 116984 198022 198022 0 0 ddc 0 647_940710000000000_C3382 0 evl 255840 10 10 1 2016-05-27 Amazon 27.60 393915 0 647.94071 C3382 80000002119108 2016-05-27 00:00:00 r:275953 6