The Tesone, D. V. (Dana V.) creator Ricci, Peter 1965- text nju Upper Saddle River, N.J Pearson/Prentice Hall 2006 monographic eng

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xii, 116 p. 23 cm. Productivity enhancement -- Leading a turnaround strategy -- Value-added restaurant service -- Training strategies -- Turnaround strategies and employee relations -- Rules and progressive discipline -- A new management assignment -- Dealing with problem employees -- The restaurant -- Career paths -- A comparison of management styles -- Managment and employee motivation -- The department transfer -- The training scenario -- Managers' reputations -- Coaching, counseling, and discipline -- The special restaurant -- Subjective management practices -- Job opportunities -- Human resource management overview -- Recruitment and retention -- Employee productivity and value-added management -- Legal compliance -- Employee relations and retention -- Employee retention -- Legal compliance -- Recruitment and selection -- Employee training and needs assessment -- Employee compensation -- Performance appraisals and management responsibility -- Management communications and employee relations -- Leadership development -- Employee motivation and recognition programs -- Starting and running an HR office -- The invisible car -- Taking care of the elderly -- There's a mouse in the house -- Forty-eight hours -- Don't park here -- The confushed consultant -- Can you float me a loan? -- The "sick" van -- The prejudiced housekeeper -- The overnight "vigil" -- The disappearing dodge. D.V. Tesone, Peter Ricci. Hospitality industry Management Case studies TX911.3.M27 T44 2006 647.95068 T337L 013118329X 2005042188 DLC 050216 20160527194944.0 275950