@book{197976,
	author = {Hinkin, Timothy R.},
	title = {Cases in hospitality management},
	publisher = {John Wiley & Sons},
	year = {c2006.},
	address = {Hoboken, N.J.},
	edition = {2nd ed.},
	url = {http://www.loc.gov/catdir/toc/ecip055/2004030989.html}
}