theories, techniques, and practices Shearer, Robert A. creator text bibliography nju Upper Saddle River, N.J Pearson/Prentice Hall c2005 2005 5th ed. monographic eng

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xvii, 347 p. ill. 28 cm. Introduction to interviewing -- Preliminary interviewing considerations -- Diversity and special needs -- The basic skills model -- Skillfully communicating accurate empathy -- Skillful use of speed and pacing -- Summarization skills -- Immediacy skills -- Concreteness skills -- Confrontational skills -- Assertion skills -- Skill integration. Robert A. Shearer. Rev. ed. of: Interviewing in criminal justice. 4th ed. Includes bibliographical references (p. 323-332) and index. Interviewing in law enforcement Interviewing in corrections HV8073 .S423 2005 364 Shearer, Robert A. 1939- 0131190709 (pbk.) 2004017221 DLC 040723 20160527194833.0 275375