@book{197362,
	author = {Heizer, Jay H. and Render, Barry},
	title = {Principios de administración de operaciones},
	publisher = {Pearson/Prentice Hall},
	year = {c2004.},
	address = {México},
	edition = {5th ed.},
	note = {ESTE LIBRO INCLUYE UN DISCO.}
}