TY - BOOK AU - Altenburger,Christine TI - Attaining a wise outcome: problem-solving for public officials PY - 2001/// CY - Pittsburgh PA PB - Southwestern Pennsylvania Commission KW - Municipal government KW - Decision making KW - United States KW - Local KW - Problem Solving KW - Public administration N1 - Section 1. The Cases: The case of the condemned house -- The case of the tax abatement program -- The case of the new neighbors -- The case of the contented deer -- The case of the win-win development -- The case smaller lots (ideal) vs. larger lots (better) -- The case of the quiet takeover -- The case of the well-paid drivers -- The case of the retiring tax collector -- The case of the disputed boundary -- Section 2. Problem solving: the art -- Section 3. Problem solving: some science -- Section 4. The problem solver's ethical toolbox ER -